Order & Payment Policy

You can order products online at hatkefatke.com. All orders are subject to acceptance by the company and the availability of stock at the time of placing the order. 

We accept all major credit/debit cards and net banking for payments. The payment options available for your location will be shown upon checkout. For COD orders within India, an additional fee of Rs.100 is applicable.

USER INFORMATION:

The user must agree to provide authentic and true information, to avoid any kind of delay or loss of merchandise. Hatke Fatke reserves the right to confirm and validate the information provided by the user at any point in time. If upon confirmation, such user details are found not true (wholly or partly), Hatke Fatke has the right in its sole discretion to reject the registration and debar the user from using the services available at this website, and / or other affiliated websites without prior intimation whatsoever.

DAMAGE OF PACKAGES

• All our products are quality checked and come in secure packaging. Please do not accept the delivery if you feel the package has been damaged. In such an event, we request you to take photos of the tampered/damaged part and email them to hello@hatkefatke.com. Do not sign for or accept the damaged package from the carrier. Should you accept such a package, it will be deemed that the product was received in good condition.
• If you have accepted the damaged package, the return courier costs will be borne by you. Hatke Fatke will only bear the expenses of the transaction after the repair of the merchandise.

CANCELLATIONS:

• Orders once placed, cannot be cancelled. We do not accept any cancellations on orders after the process has been initiated.